How can we help?
We pride ourselves on delivering world-class Customer Service. And we really mean it.
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Check Order Status
Track your shipment and know exactly when your product will arrive.
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Our Warranty
Our product guarantee throughout your journey with us.
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Submit a Repair
We will have you on-the-go
again in no time. -
Corporate Gifts
Our consultants create a custom offer for you, with exclusive designs.
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PERSONAL SHOPPING APPOINTMENT
Book a Private In store or a Live Video appointment, with one of our TUMI expert.
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Returns
We make returns easy with our hassle-free return policy.
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FAQ’s
You have questions and we have answers.
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Shipping
Everything you need to know about your product’s journey to you.
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Payment
Information on our accepted payments available to you.
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Gift Cards
Purchase a gift card or check your gift card balance.
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TUMI Tracer®
Register your product or reunite with one you’ve lost.
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Airline Carry-On Guide
Check that your bag meets specifications.
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TUMI Lock
Set your TSA-approved lock.
Still need assistance? Contact us – we’re eager to help!
Monday to Friday: 10:00 - 17:00
